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Domain Management
the stuff the budget name companies gloss over.
Premium Email
what you need to keep your business in touch.
Websites
why we should create your online presence.
Web Hosting
make sure your door's always open for business.
Programming
why programming is at the heart of all we do.
Broadband
premium broadband connections with no contract.
VoIP
slash costs with calls over the web.
E-commerce
everything you need to sell your products online.
FTP Hosting
the easy way to transfer big files.
3D & Multimedia
bring your website or presentations to life.
Dedicated Servers
what you need to keep your business in touch.
Server Support
seriously expert technical help just a call away.
Technical Support
advice & assistance just when you need it.
Email Marketing
keep your customers informed.
Social Networking
word of mouth is a powerful tool.
SEO Consultancy
advice on how to be found.
iPhone & iPad
considering a mobile presence?
E247 Technical Support
Comprehensive technical support options are available to complement any of the services we provide, or as stand alone solutions for assisting businesses without the appropriate in-house staff. You do not have to have a service with us, in order to benefit from the advice & assistance that we can provide.
Our SUP1, SUP8 and SUP16 plans are widely used by companies of all sizes to access immediate assistance when their existing IT staff are either on holiday or off sick, and also used as an out-sourced IT department for smaller companies and individuals.
A moderate annual subscription provides access to a dedicated telephone number (normal BT rate charge), which in turn guarantees a response from us within a one, eight, or sixteen hour timescale - whichever is applicable to your needs. In all cases, we endeavour to solve any reported problems, or queries, within the appropriate timescale and advise you upfront on any additional charges that may be incurred in our performing any necessary remedial work.
E247 Direct Telephone Support Plans - All prices shown are exclusive of VAT
| SUP1 | Fee |
|---|---|
| Telephone support within 1 hour, via a direct support number.(8:00am - 8:00pm) | £499.00 per year |
| SUP8 | Fee |
| Telephone support within 8 hours, via a main support number. (9:00am - 5:30pm) | £249.00 per year |
| SUP16 | Fee |
| Telephone support within 16 hours, via a main support number. (9:00am - 5:30pm) |
£149.00 per year |
Want to know more? Call us now on: 0845 060 3247
