UK broadband providers today, offer a variety of benefits, features, freebies & gimmicks in order to get the customer to sign on the dotted line for a minimum of 12 or 18 months. Once they've signed up, the customer can then only cross their fingers and hope that they get a decent connection, good customer service, and value for money. There are no guarantees - well, not for the customer that is!
 Recently, many companies have unfortunately found themselves signed up, but with no connection - yet payments are still regularly claimed by direct debit from their bank each month. They are unable to withhold payment for threats of being in breach of contract. Even worse still, customers that managed to get connected found that the bandwidth available to them, at any given time, was often far below 50% of what had been advertised or promised prior to sign up. Once again, nothing they can do - they are signed up for 12 or 18 months.
Many wait desperately for the contract to end, only to then find out that the MAC (Migration Authorisation Code) they need to migrate to another provider, for some unknown reason, is either not forthcoming, or only appears after a very long wait and repeated expensive phone calls to a premium rate 'help-line'.
These situations do not occur at E247. We only want customers who do business with us because of the high quality of our services, not because they are captive through a legal agreement!
We are currently unique amongst UK providers in offering our customers not only a  'pay as you go' NO CONTRACT high quality broadband service, but also lower contention rates and non premium line telephone support with installation assistance included! We want happy customers, not unhappy prisoners. If, at any time during provision of our broadband connection, you are not happy with the service & quality you receive from us, you can give us instant notice and receive a MAC immediately. How's that for a win-win situation? You get the best possible business connectivity available with absolutely no contract or tie-in!
For further information and pricing on our range of broadband solutions for businesses, please click here, or email broadband@E247.co.uk. Alternatively, call us on 0845 060 3247 during office hours. |
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