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  Are you being served? Really being served? If you're tired of being ignored or let down by your current web hosting company, then try us. Why? Because we're different. Very different. We take a genuine interest in you, your company, and your website. We like to manage the websites we host, rather than just put them on our server and then sit back and wait until you ring with an issue. We ask questions about your website before we host it. Questions like: - What is the prime function of the site? - Are you presently achieving what you want from it? - What kind of traffic do you get? - What databases are attached and what do they do? - Are there any current problems that you want fixed before hosting? Many ISP's provide hosting support, but this is often no more than answering questions about their server on a premium rate phone line. They don't have any knowledge about the actual functionality or purpose of your website. They'll often refer you back to whoever designed or built it. What you really, really want We know what businesses really want from their hosting company. ...they want to have extremely reliable servers, with good uptime. ...they want inexpensive access to support that can assist not only with the server, but also with their website and databases. ...they want to know how quickly a corrupted file or database can be restored. ...they want someone to tell them why their scripts aren't working anymore and why their customers are seeing error messages. ...they want to know that their hosting company understands the problem they are experiencing and can offer assistance - ASAP. The bottom line is - businesses want an ISP that delivers - and according to our existing customers comments - that's us. |
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